Contact us

We’re here to help.

If you have any questions about our products, your order, shipping, returns, refunds, or store policies, please feel free to contact us. You can also review the relevant policy pages on our website for more information.

Our customer service team will respond as soon as possible during normal business hours.

Customer Service

Brand: Coltonbarnett

Operated by: COLBY BECKETT TY INC

Email: service@colbyhats.com

Business Address: 1004 Main St, Ford City, PA 16226, United States

Service Area

We currently serve customers in the United States and ship to the 48 contiguous United States through our third-party logistics partners.

For more information about order processing, delivery times, shipping fees, returns, and refunds, please review our Shipping Policy and Return & Refund Policy.

When Contacting Us

To help us assist you more efficiently, please include your order number, name, and a brief description of your question when contacting us about an existing order.

For product-related questions, please include the product name or link whenever possible.

We appreciate your patience and will do our best to respond promptly.