We're Here to Help
Thank you for visiting Coltonbarnett!
If you have questions about our products, orders, payments, shipping, returns, exchanges, or refunds, our customer support team is here to assist you.
You can contact us using the information below or submit an inquiry through our contact form.
We aim to respond to customer inquiries as promptly as reasonably possible.
Customer Support
Store Name: Coltonbarnett
Operating Company: COLTON BARNETT TB INC
Customer Support Email: service@coltonbarnett.com
Business Correspondence Address:
108 N Main St
Butler, PA 16001
United States
Official Website: https://coltonbarnett.com/
Coltonbarnett operates as an online retail store serving customers within the 48 contiguous United States.
For order-related inquiries, please include your order number and a brief description of your request so we can assist you more efficiently.
Orders and Shipping Assistance
We are happy to assist with questions about order confirmation, processing, shipping, tracking, and delivery.
Our standard shipping information is:
- Shipping Area: 48 Contiguous United States
- Order Processing: 1–3 business days
- Shipping Transit: 3–5 business days
- Estimated Total Delivery: 4–8 business days
- Free Shipping: Eligible orders of $110 USD or more
- Standard Shipping: $10 USD for orders below $110 USD
Shipping charges are displayed during checkout before payment is completed.
For complete information, please review our Shipping Policy.
Returns, Exchanges, and Refunds
We accept eligible returns and exchanges within 30 calendar days after delivery.
For standard voluntary returns, products must be new, unused, and in their original condition.
Customers are responsible for standard voluntary return shipping costs. We do not charge restocking fees.
To request a return, exchange, or refund, please contact:
Include your order number, the product involved, and the reason for your request.
Our customer support team will review your inquiry and provide the appropriate instructions.
Important: Our business correspondence address is not automatically an authorized merchandise return address. Please contact us to obtain the correct return shipping address before sending any products.
For complete details, please review our Return & Refund Policy.
Send Us a Message
Have a question or need assistance?
Please complete the contact form below, and our customer support team will review your inquiry.
For order-related questions, please include your order number in your message.
You can also contact us directly at service@coltonbarnett.com.
Additional Information
For more information about shopping with Coltonbarnett, please review our store policies:
We appreciate your interest in Coltonbarnett and look forward to assisting you.
Coltonbarnett Customer Support Team
service@coltonbarnett.com